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Sign in with username and password first. When those are correct we email one access code. Enter it on the next screen, then your 4-digit Transfer PIN. If your account is locked after several unsuccessful attempts, wait or use recovery. We will not tell you whether an email exists.
Processing means the instruction was accepted. Confirming means we do not yet have a final provider result — do not retry. Failed means the ledger has been reversed if funds had moved.
Open a support case from Support so it can be attached to an account or reference we already hold. Support
If you already hold a relationship, sign in. Otherwise start from Open an account. Sign in · Open an account
Use live chat on this site for customer care, or write to redwickbank@gmail.com. Staff will never ask for your password, Transfer PIN, or access code in chat. redwickbank@gmail.com